Terms and Conditions
Welcome to Digiplux! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read these terms carefully, as they govern your use of our services and outline your rights and responsibilities.
1. General
- Digiplux provides social media marketing (SMM) services, including digital strategies, content creation, paid advertising, and analytics.
- By engaging with our services, you confirm that you are at least 18 years of age or have parental/guardian consent to enter into a binding agreement.
- We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon posting on our website.
2. Use of Services
- You agree to provide accurate and complete information when engaging with our services.
- Our services are for lawful purposes only. You agree not to use our services for any illegal or unauthorized activity.
- Digiplux retains the right to refuse or terminate services at our discretion, especially in cases of non-compliance with these terms.
3. Payment Terms
- Payment for services must be made in full before commencement unless otherwise agreed upon in writing.
- Prices are quoted in Pakistani Rupees (PKR) and are subject to change. Any additional fees will be communicated clearly before service delivery.
- Late payments may result in service delays or suspension.
4. Delivery of Services
- Delivery timelines will be discussed and agreed upon before service initiation.
- Services such as content creation, campaigns, and analytics reports are delivered digitally via email or other shared platforms.
- In case of delays due to unforeseen circumstances, we will notify you promptly and provide revised timelines.
5. Refunds and Cancellations
- Refunds are subject to our Return and Refund Policy.
- Cancellation requests must be submitted in writing. Services already rendered or campaigns in progress may not qualify for a refund.
6. Intellectual Property
- All materials created by Digiplux, including strategies, content, and reports, remain the intellectual property of Digiplux until full payment is received.
- Upon payment, the client receives the right to use the materials solely for their intended purpose. Redistribution or resale of materials is prohibited without prior written consent.
7. Client Responsibilities
- Provide timely feedback and necessary access to platforms to ensure the smooth delivery of services.
- Comply with applicable platform policies (e.g., Facebook, Instagram, LinkedIn) to avoid violations during campaign execution.
8. Confidentiality
- Digiplux respects the confidentiality of your information. All sensitive data, including social media login credentials, will be handled with care and stored securely.
- Clients agree not to disclose proprietary information or methodologies shared by Digiplux during service delivery.
9. Limitation of Liability
- Digiplux is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- We are not responsible for platform-related issues, such as account suspensions, resulting from violations of third-party policies.
10. Governing Law
These terms and conditions are governed by the laws of Pakistan. Any disputes arising from these terms will be resolved in the courts located in Islamabad.
11. Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us:
- Phone: 03319584283
- Address: Main Blue Al Rahman Second Floor Chamber, Islamabad, Pakistan
- Email: digiplux@gmail.com